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Writer's pictureDelaware County Regional Wastewater District

Important Update on Invoice Cloud Processing Fee Increases

We are informing our valued customers that there will be an update regarding the processing fees associated with online payments through Invoice Cloud, effective September 5, 2023. These changes are necessary to ensure the continued efficiency and effectiveness of our payment processing system. The updated processing fees will be as follows:

  • Credit/Debit Card Processing Fee:

    • Previous Fee: 2.95%

    • New Fee: 3.15%

    • Minimum Charge: $2.75 (remains the same)

  • EFT (Check) Processing Fee:

    • Previous Fee: $1.50

    • New Fee: $1.65

These changes reflect the rising costs associated with processing credit/debit card transactions and electronic fund transfers. We understand that any increase in fees can be an inconvenience, and we apologize for any inconvenience this may cause. However, it is important for us to maintain a secure and efficient payment system to continue providing you with the best possible service.


You are welcome to pay in person during our normal business hours at 100 West Main Street

Muncie, IN 47305.


Click below to view the updated rate sheet. Should you have any questions or require further assistance, please contact us.




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Address:
100 West Main Street
Muncie, IN 47305

 

Phone:
765.284.6370

 
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